Had he responded within the given period of time, we would have been able to assist with the location of his luggage. The 12 hours he is referring to here is the 12 hour window one has after we close their file to report any errors, not the 12 hour window he had to submit the description of contents. Regular updates regarding your mishandled baggage reports will be sent to you on your email for your convenience. The airline’s file was originally closed as both bags were reported to have arrived on that forwarding flight.
Due to many external factors related to the COVID-19 pandemic and air travel, delayed baggage will only become more of a pain point for both the traveler and airlines alike. Partly, this will be attributed to less direct flights resulting in more connections and layovers along with reduced airline and ground handling staff. Recent aggregated data shows that most airlines are reporting a higher checked baggage rate due to stricter carry-on policies and leisure travelers going on a longer duration trip instead of going on multiple shorter duration trips. I am disappointed that Blue Ribbon Bags elected to answer the complaint from the Revdex.com within 24 hours having chosen not to respond to any of my enquiries over the past six weeks. I would be willing to attend an independent arbitration session in New York at my risk if BRB were willing to compensate my travel expenses should the arbitration find in my favour. I filed a report with the airline at the airport when it happened.
If you purchase a BRB service agreement and we can’t get your delayed baggage back to you within 4 days of your flight arrival, you… We offer a simple way of protecting your bags on both domestic and international flights from anywhere in the world. Blue Ribbon Bags provides a luggage tracking and expediting service to airline travelers worldwide.
Always refer to an insurer’s fine print to see what items and situations they exclude. More importantly looked at to provide coverage for trip cancellation/interruption and overseas emergency medical expenses for injury or illness that can easily run into tens of thousands of dollars. By reading the policy document in its entirety you will be aware of any conditions relating to stolen property that may impact on the choices you make regarding the possessions you choose to take with you on your vacation.
But he explained that the company has risen to the top of the lost luggage tracking industry by using its proprietary technology. The reason Blue Ribbon Bags can offer the $1,000 guarantee is that the company almost always finds the lost luggage its team is challenged to locate. Don’t forget to report your luggage is lost if you want Blue Ribbon to look for them Reporting lost luggage to Blue Ribbon Bags appears straightforward.
Proof of baggage contents is NOT required to receive payment. The notion that I would “manipulate” a screenshot just to get a company to fulfill it’s end of the bargain is offensive. I have no idea why the email didn’t make it to them, as I’m not an expert or a employee. I contend that things happen sometimes which are fluke, and honest companies would recognize it as such and try to accommodate their customers.
Now I didn’t get both of my bags and I filed a claim with my airlines and with blue ribbon bags and gave them all the information that they need. They are denying my claim stating that the bags were loaded on the airplane. First of all the bags were not loaded on the airplane and they are lying. Second thing I am not supposed to be responsible as I paid money for them to make my trip safe from these issues.
As a matter of policy, BBB does not endorse any product, service or business. Please see the attached screenshot clearly showing section 2 of the Blue Ribbon Bags service agreement. In order for the BBB to appropriately process your response, you MUST answer the question above. For Large furniture items, we are providing in-home delivery to your room of choice. Should you prefer contactless delivery you can specify those instructions to the delivery driver when they contact you to confirm your delivery.
Take a photo of everything that you are taking on your trip. Put everything you’re packing on the bed, and take photos before you place your items in your bag. You can claim when you get home but I’d suggest emailing all the photos, scans and spreadsheet to a free email site like Gmail or Hotmail so you can claim while away if needed. Once you’ve done this you will just need to update the information when you buy something new. Even if they did call them, there appears to be no sign of my bag, and we’ve been painfully unable to reach anyone at the airline.